Yes, you can exchange the product under certain conditions, if it falls under our policies. Refer to the policy at the given link to know about this further.
https://www.farosh.pk/buyer-policies
I have shopped with Farosh and the exchange option went smoothly. Just make sure to make an unboxing video and complain within 7 days, when you receive the product.
Why Not! you also exchange the product under certain conditions & reasons, if it falls under our policies. you can further read the guidelines as below link:
https://www.farosh.pk/buyer-policies WhatsApp 0309-4626750