I am planning to buy a perfume from Farosh. I recently came across their policy that states I need to make an unboxing video when I receive the order. May I know why is that important ? Is it enhance feedback ?
I would say that is an impressive idea. Making a video the moment you receive your order not only eases their process of quality check but also gains you higher chances to get a return if you claim for one. It is indeed a smart idea, I wonder if Daraz ever thought of it yet ?
Clearly, the reason they ask for such videos is to gain a good customer review and avoid scams from customers. I mean in these testing times. where all businesses seems to struggle, it wont hurt to be extra cautious about returns and refunds. You know at times customers lie to get their money back even though they have received the right or a working product.
An unboxing video ? is that even a thing ? Interesting. Yes it must be keep a control on quality assurance. I have been mulling over to buy a watch from Farosh, seems like I should place an order. Seems like a reliable site.
Yes, even I was asked to make one when I received a confirmation call. I think they follow this protocol to control product quality check, which is a nice. At least, by following such step, they guarantee you a return, if the product is really damaged.